ID
#17812466
Job type
Contract
Salary
TBD
Source
Beacon Hill Technologies
Date
2021-08-03
Deadline
2021-10-02

MAC Support Engineer

Pennsylvania, Philadelphia, 19176

Contract

Vacancy expired!

Our client in Philadelphia, PA is looking for a MAC Support Engineer to join their team. This is a permanent role by way of contract to hire.

Position Description:

Login to personal computers from home
Trouble shoot over phone

Manage Desktop/laptop imaging for Classrooms/new hires using JAMF
Maintain, analyze, and troubleshoot employee hardware, operating systems, and applications, via both face-to-face and online remote support
Documentation, including revising and updating standard operating procedures
Process Helpdesk/IT tickets, appropriately prioritizing and escalating issues
Document and maintain asset inventory, internal procedures, and troubleshooting guide for end-users

Required Skills:

Imaging machines
Must have 5+ years field experience with basic & warranty Apple Certs, along with IOS, iMac/IPAD/Mobile device experience

Experience working with and supporting Mac OS and solving computer-related problems (Apple Genius experience a plus)
Working knowledge or direct experience with cloud-based SaaS products and security (ideally JAMF, SysAid/Remedy, Idaptive, G-Suite, AWS)
Must provide own MAC and operate from a MAC. Client will not be able to provide.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future

Vacancy expired!

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