-
ID
#10639673 -
Job type
Permanent -
Salary
TBD -
Source
Comcast -
Date
2021-03-05 -
Deadline
2021-05-04
Senior Analyst, CXAO
Pennsylvania, Philadelphia, 19103 Philadelphia USAPermanent
Vacancy expired!
Job SummaryResponsible for defining business intelligence requirements for individual subject areas; develops conceptual data models, design, build and test sets of reporting and analytic business intelligence programs. Works cross-functionally to collect data and makes actionable recommendations at all levels. Infers trends from a variety of data sources and confidently delivers their interpretation; makes recommendations to executives. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities- Performs all business intelligence analysis and data exploitation. Extracts signals and signatures from raw data, integrates that information with other data sources and compiles/disseminates formatted reports to customers.
- Recommends improvements to competitive business intelligence reports and interpretation of data by sales, business development, product and executive committees.
- Plans and executes system testing. Requires knowledge of the customer's mission and technology used to accomplish a given task.
- Leads the analysis and reconciliation of data and reporting projects and initiatives delivery.
- Develops, maintains and reports all relevant product, site and customer metrics and applies findings to develop appropriate goals and projections.
- Trains others throughout the organization in using key analytical and forecasting tools and statistical analysis.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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