Customer Service Representative 1

Description We're Seeking a Customer Service Representative!Robert Half is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Leola, Pennsylvania.Your responsibilitiesManage incoming telephone calls

Give exceptional customer service in a timely fashion

Be a part of business development by by actively cross-selling and referring customers

Retrieve and oversee the sending of written business communications

Requirements - Customer service and office administrative skills

Positive attitude and an engaging businesslike approach

Strong communication skills and able to receive criticism well

Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Strong problem-solving skills

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

Experience using Microsoft Office

Solid understanding of navigating basic office equipment and protocols

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .