Bloomingdale’s Seasonal Fulfillment Wrap & Send Associate: King of Prussia

Job Overview :

If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals.

Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor.

As a wrap and pack associate you facilitate the customer’s needs whenever and however she wants to shop. Perform other duties as assigned.

Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year.

Essential Functions :

FUELED BY THE POWER OF RELATIONSHIPS

Execute and complete daily activities including :

Pick Up In Store Orders

Search and pick merchandise from selling floor and stock rooms for Pick Up in Store orders

Prepare orders for Customer Pickup (remove sensors, bag merchandise, bring to store determined stockroom)

Shippable Fulfillment Orders

Retrieve merchandise that sales teams have picked from stockrooms

Match picked goods to sales checks

Prepare and pack merchandise for shipment (remove sensors, wrap merchandise according to Wrap & Pack Standards, create shipment label)

Maintain Clean, Neat & Organized Workspace

DRIVEN BY OUR DESIRE TO WIN

Drive sales by achieving / exceeding Company Determined Fill Rate Standard for BOPS / SDD orders

Deliver outstanding customer service through BOPS / SDD order completion within Company Determined Standard / Goal

Ensure Accuracy & Quality Assurance of completed orders prior to shipping

Work with selling team to ensure shippable orders are picked and shipped within the Company Time Standard

Ensure 100% compliance with all Bloomingdale’s Wrap & Pack Standards

COMMITTED TO A CULTURE OF COLLABORATION

Support sales teams as needed in searching and picking merchandise from selling floor and stock rooms for shippable orders

Work with in store leadership team to deliver Big Days through execution of central strategies

Qualifications :

Education / Experience :

HS Diploma or equivalent

Communication Skills :

Able to easily engage in conversation

Social ease and quick response to customer needs and inquiries

Able to maintain composure in difficult situations

Detailed oriented about product knowledge

Able to communicate effectively with customers, peers and management

Mathematical Skills :

Basic math functions to operate register, handle money and make change

Able to use a calculator

Reasoning Ability :

Able to work independently and as part of a team in a learning environment

Physical Demands :

Constant moving and standing

Able to lift 10 lbs.

Able to reach, grasp, stoop, kneel, crouch and climb ladders

Other Skills :

Able to use and navigate multiple technological devices

Ability to sell and build a sale through conversational interaction

Enjoys meeting and interacting with customers; strong interpersonal skills

Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

Work Hours :

Ability to work a flexible schedule and meet minimum hours requirements based on role, department, and store / company needs which may include day, evening, weekends, and / or holidays

Regular, dependable attendance and punctuality is required

This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.

Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. including Macy’s and Bloomingdale’s will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art.

49 and LA MC ch.XVIII Art. 9.