Human Services Analyst

Reference #: 4651905

THE POSITION

Are you a driven individual who is looking for a career that is rewarding, professional, and has a critical role? The Department of Human Services (DHS), Bureau of Data and Claims Management has an exciting opportunity for a Human Services Analyst. As a member of our team, you will provide technical support for managed care programs within the Office of Medical Assistance Programs. Apply today to make your career aspirations a reality!DESCRIPTION OF WORK

As a Human Services Analyst, you will be involved in the operational procedures established for the identification and management of managed care enrolled populations. You will serve as the interface for managed care organizations (MCO) and DHS systems, as well as for operational issues between the Office of Income Maintenance (OIM), Bureau of Information Systems (BIS), Bureau of Managed Care Operations (BMCO), Office of Long-Term Living (OLTL), Children's Health Insurance Programs (CHIP), and the Office of Mental Health and Substance Abuse Services (OMHSAS).In this role, you will serve as a liaison between the offices and bureaus listed above as well as the Gainwell vendor and the programmers performing system coding. You will be involved in monitoring the creation and distribution of membership information, providing technical and operational assistance to managed care plans, and other organizations within the department. You will also offer extensive support to the Medicaid Managed Care programs administered by the Office of Mental Health and Substance Abuse Services (OMHSAS), Office of Long-Term Living (OLTL), programs administered by the Bureau of Fee For Service Programs (FFS), and the Children's Health Insurance Program (CHIP).Interested in learning more? Additional details regarding this position can be found in theposition description.Work Schedule and Additional Information:

Full-time employment

Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time with a minimum of one day per month in the office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or

An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.Other Requirements:

You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency.

You must be able to perform essential job functions.Legal Requirement:

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citiz nship/residency verification.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.