ID
#46081390
Job type
Permanent
Salary
TBD
Source
Judge Group, Inc.
Date
2022-09-28
Deadline
2022-11-26

Application Services Technician

Pennsylvania, Harrisburg, 17101

Permanent

Vacancy expired!

Location: Harrisburg, PA Description: Our client is currently seeking a Application Services Technician

Description: This is technical work performing installs, configures, maintenance, administration, and support of various mission-critical enterprise products and technologies, such as Sharepoint; F5 Local Traffic Managers; Case Management, ERMS and District Judge System support and maintenance; Enterprise Remote Access Solution; Microsoft Dynamics CRM; PowerShell Scripting; VMware vSphere server virtualization; Microsoft Clusters, IIS, FTP, and Active Directory; and others. Reports to the Applications Operations Manager.

Typical Duties:

Performs system, service, and application troubleshooting and debugging activities.

Monitors team TICKETS Manager queues; opens updates and closes tickets; ensures complete incident/problem resolution.

Participates in the team's on-call rotation, providing 24x7 support of technical teams and end-user customers.

Utilizes enterprise monitoring and logging tools to monitor faults and performance of services and devices.

Utilizes various native and on-line troubleshooting tools and resources to resolve problems; works collaboratively with other peer teams and vendors to resolve problems and prevent recurrence.

Assists with writing scripted applications in PowerShell to automate the administration and support of applications and services.

Regularly reviews system event logs on servers; investigates anomalies; reports unusual events to management; troubleshoots unusual events; ensures all systems, services, and applications are performing optimally.

Regularly collaborates with the case management systems (CMS) application teams to implement and support servers, services, and applications required to successfully deliver CMS services and applications to court customers.

Maintains constant security vigilance of the IT Services environment; ensures anti-malware is updated and running in all environments; reviews security event logs daily; follows sound security practices; reports suspicious or anomalous behavior.

Additional Requirements / Preferences: Satisfactory criminal check required (to be completed by client).

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Vacancy expired!

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