ID
#8134799
Job type
Contract
Salary
Competitive
Source
Kforce Technology Staffing
Date
2021-01-12
Deadline
2021-03-13

IT Performance Specialist

Pennsylvania, Lehigh valley, 18101

Contract

Vacancy expired!

RESPONSIBILITIES:Kforce has a client seeking an IT Performance Specialist in Allentown, PA.

Summary:The IT Performance Specialist defines, measures, and reports on IT performance KPI's, and draws insights that drive business improvement. They will setup a balanced IT performance scorecard linked to a set of objectives agreed upon with the business and tied to overall business objectives.

Primary Responsibilities: In alignment with business and the IT organization, define key performance indicators (KPIs) to measure progress towards strategic and tactical goals for the IT organization and the business Coordinate with Information Management team to access data in format necessary for incorporation into tools and reports Deploy and maintain the tools to measure KPIs such as a performance measurement system and service level agreements (SLAs) Synthesize performance against KPIs to draw rich, meaningful insights. Work with leadership, strategy, and operational teams to make recommendations that improve IT strategy and tactics

REQUIREMENTS: Bachelor's degree and 5 years of related work experience; Or 8 years of related work experience; MBA or Master's degree in Analytics or related quantitative field is preferred Ability to multitask while maintaining a high degree of attention to detail and accuracy Excellent analytical problem-solving capabilities; ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Strong experience with Microsoft Excel (e.g., Macros, pivot tables, advanced charts/graphs, conditional formatting, data tables, basic programming)

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!

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