Credit Analyst

Job Summary

Responsible for all accounts receivable tasks related to establishing credit and managing collection of payments from customers while providing quality customer service.

Job Duties & Responsibilities

Qualify new customers by performing credit underwriting in evaluating credit information from banks, trade creditors, and credit reports. Assign appropriate payment terms and credit limits

Contact customers with past due account balances to determine reason for the delinquency; evaluate the customer’s ability and willingness to pay

Make timely recommendations of efficient and effective corrective action to resolve the delinquency; resolve the account to current status or take steps to resolve the account satisfactorily

Process, follow up, and resolve inbound collection and customer service telephone inquiries in a timely manner

Monitors lien rights and lien releases.

Maintain customer database of credit history; periodically evaluate current customers in order to make adjustments to terms and credit limits as needed

Work in a team oriented job that requires working and communicating positively and professionally with fellow employees, customers, and vendors. Establish and maintain positive relationships.

Act as a backup to other credit team members as needed

Job Qualifications

Minimum of 3 years credit department experience; proven knowledge and experience in credit, collections, and accounts receivable. AA degree or some college coursework preferred.

Excellent customer service skills with demonstrated courtesy and patience in customer relations.

Must have excellent problem solving and decision making skills; with demonstrated experience of ability to problem solve, collect data, establish facts, and draw valid conclusions.

High degree of dependability and reliability are essential

Clear and succinct communications skills, both orally and in writing.

Proficiency using MS Office (Word, Excel).

Accuracy and extremely detail oriented, with the ability to document customer communications.

Proficiency using MS Office (Word, Excel).

Ability to multi-task and must be very detail orientated.

High school diploma required.

Working Conditions

Fast-paced office environment in our corporate headquarters. Most time spent sitting, use of phone and computer communicating with customers, field reps and internal staff.