Towing Company Dispatcher ( We'll Train You) (Oklahoma City) Tow Mate

Job Summary:

We are seeking a highly organized and motivated individual to join our team as a Towing Company Day Dispatcher. The dispatcher will play a crucial role in coordinating and managing the flow of towing operations to ensure efficiency and excellent customer service.

Responsibilities:

Receive and prioritize incoming calls for towing services

Dispatch tow trucks to designated locations

Communicate with drivers to ensure timely response to service requests

Provide exceptional customer service by addressing inquiries and concerns

Maintain accurate records of all dispatch activities

Collaborate with team members to optimize operational processes

Monitor and track the status of ongoing towing jobs

Handle emergency situations with professionalism and efficiency

Qualifications:

Previous experience in dispatching, telemarketing, customer service or a similar role

Knowledge of customer service

Excellent communication and multitasking skills

Ability to remain calm and focused in high-pressure situations

Strong organizational and problem-solving abilities

Familiarity with dispatching software/systems is a plus

Availability to work flexible hours, including weekends and holidays

Requirements:

High school diploma or equivalent

Valid driver's license

Clear understanding of traffic regulations and safety protocols

Being able to red and understand and read maps

How to Apply:

Interested candidates are invited to submit their resume with text to (405) 300-5000 or with email