ID
#31612783
Job type
Full Time
Salary
TBD
Source
Paycom Payroll Llc
Date
2022-01-09
Deadline
2022-03-10

Supervisor of Production

Oklahoma, Oklahoma city, 73142

Full Time

Vacancy expired!

The Production Supervisor will be responsible for providing leadership to Production Team Leaders and Specialists to ensure that the highest level of customer service for all production needs is provided. The Production Supervisor will ensure 100% accuracy with printing and shipping of client checks and tax forms, and reviewing processes for efficiency. Responsible for the development of current department leadership and to assist in the identification of future leadership.

RESPONSIBILITIES

Coach and develop department leadership to drive the success of employees, department and organization.
Oversee performance metrics for the department with the collaboration of Production Team Leaders. Metrics will consistent of (but not limited to) 100% accuracy in printing and shipping of clients checks and tax forms.
Act as a project lead for Production department on special projects including but not limited to quarter-end and year-end processing and perfect payroll meetings.
Establish and maintain solid professional relationships with external vendors.
Represents the department while collaborating with other internal department leaders to ensure the most efficient and effective processes are in place. Recommend and implement changes as necessary.
Ensure high-level escalations are responded to immediately in a professional and effective manner. Act as a resource for Team Leaders in resolving escalations by utilizing superior Paycom process knowledge and strong persuasion skills.
Provide feedback to department and organization regarding service failures, client concerns, or other identified trends.
Develop and maintain a high level of rapport and trust throughout the organization.
Performs other duties as assigned

Education/Certification:

High school diploma or equivalent required

Experience:

2 years of experience in a supervisory role or leading cross-functional project teams
3 years of production/printing/supply chain management required, preferably within the technology sector

PREFERRED QUALIFICATIONS

Education/Certification:

Bachelors degree in IMS, Business, or Supply Chain & Logistics degree

Experience:

3 years in large scale printing facility, leading change through technology preferred

Skills/Abilities:

Strong communication skills across all levels of the organization.
Comfortable in a fast-paced environment
Demonstrates a basic understanding and ability to run Inserter/Stuffing machine
Collaborative leader with ability to give and receive feedback
Ability to meet critical deadlines
Ability to coach and develop teams
Ability to make sound judgement decisions independently
Ability to work on multiple high impact projects and prioritize effectively while delivering results on time
Ability to quickly identify, resolve, and provide alternate solutions to problems
Excellent written and verbal communication skills
Eagerness to continue learning
Working knowledge of FedEx shipping site.

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc

Vacancy expired!

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