-
ID
#5087308 -
Job type
Full-time -
Salary
TBD -
Source
The Trading Club -
Date
2020-10-20 -
Deadline
2020-12-19
Account Manager Associate
Ohio, Usoh 00000 Usoh USAFull-time
Vacancy expired!
Job Description
The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment, and lead or participate actively in contributing to continuous improvement initiatives.
Salary range: $45000 - $55000 per year.
Responsibilities:- Collaborate with cross-functional teams across business and product.
- Coordinate presales deliverables and share key information between the client and sales team.
- Collaborate with the sales teams to improve workflows.
- Own the customer communication relationship during the sales fulfillment process.
- Brainstorm the development of internal apps to assist with the post-sales processes.
- Maintain quick response times between clients and all internal teams.
- Monitor and analyze customer's usage of our product.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Qualifications
- Degree required, preferably in Communications, Marketing or similar.
- Effective collaboration and problem-solving skills required.
- Proven account management or other relevant experience.
- Natural relationship builder with integrity, reliability, and maturity.
- Ability to handle a high volume, complex inquiries, and high-profile client base.
- Effective presentation and training skills required.
- Ability to multi-task, manage through conflict, and use priority setting to accomplish goals required
- Experience in delivering client-focused solutions based on customer needs.
- Strong learning agility, in order to quickly gain expertise on.
- Minimum of 1+ years prior to customer or client service work or related experience required.
- Excellent organizational and time management skills.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
Additional Information
- 401(k)
- Dental Insurance
- Health Insurance
- Employee Assistance Program
Vacancy expired!
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