• Find preferred job with Jobstinger
  • ID
    #5087308
  • Job type
    Full-time
  • Salary
    TBD
  • Source
    The Trading Club
  • Date
    2020-10-20
  • Deadline
    2020-12-19
 
Full-time

Vacancy expired!

Job Description

The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment, and lead or participate actively in contributing to continuous improvement initiatives.

Salary range: $45000 - $55000 per year.

Responsibilities:

  • Collaborate with cross-functional teams across business and product.
  • Coordinate presales deliverables and share key information between the client and sales team.
  • Collaborate with the sales teams to improve workflows.
  • Own the customer communication relationship during the sales fulfillment process.
  • Brainstorm the development of internal apps to assist with the post-sales processes.
  • Maintain quick response times between clients and all internal teams.
  • Monitor and analyze customer's usage of our product.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

Qualifications

  • Degree required, preferably in Communications, Marketing or similar.
  • Effective collaboration and problem-solving skills required.
  • Proven account management or other relevant experience.
  • Natural relationship builder with integrity, reliability, and maturity.
  • Ability to handle a high volume, complex inquiries, and high-profile client base.
  • Effective presentation and training skills required.
  • Ability to multi-task, manage through conflict, and use priority setting to accomplish goals required
  • Experience in delivering client-focused solutions based on customer needs.
  • Strong learning agility, in order to quickly gain expertise on.
  • Minimum of 1+ years prior to customer or client service work or related experience required.
  • Excellent organizational and time management skills.
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

Additional Information

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Employee Assistance Program

Vacancy expired!

Report job