Lead Medical Assistant Mercy Health Sylvania Pediatrics - Full Time - Days/Afternoons

Thank you for considering a career at Mercy Health Lead Medical Assistant Job Summary: The Lead Medical Assistant performs nursing procedures and assists physician with patient care tasks. Organizes and coordinates the activities of assigned staff to ensure safe, effective and appropriate work in a fiscally responsible manner. Provides direction and support for MA's, promotes their development and collaborates with leadership. Handles and solves problems related to their area of assignment as well as participates in orientation/training and continued education opportunities for MA.Mission/Core Values: It is expected that all of the duties and responsibilities of this position will be performed in a manner that reflects the core values of Healthspan which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short and long range plans to meet or surpass standards consistent with the overall strategic plan. Essential Functions: 50%- Assists Physician, PA and/or APRN during patient exams and procedures. Taking and recording vital signs and entering into medical record system. Record history of patient including medications, allergies, past surgeries, etc. and documents complaints. Makes patient recalls and follow up reports. Protects patient rights of confidentiality and privacy at all times.15%- Documents care performed by correctly charting per office guidelines. Handles patient phone calls relating to medical questions, requests or concerns. Schedules medical procedures at appropriate facilities with coordination of pre-authorization/benefit coverage.5%- Actively assists in maintaining sample closet per policies and procedure rooms. Responsible for keeping supplies stocked and inventoried and providing list of items to be ordered to the Practice Manager.5%- Provides for comfort needs of patients, maintains a safe and attractive environment for patients and co-workers, transports patients and equipment as appropriate. Instills confidence in the patient by maintaining a neat and attractive appearance and performing duties in a compenent and caring manner.5%- Assists in stocking, cleaning, and daily preparation of medical exam and procedure rooms. Verifies that all medical equipment is in working order and sterile.5%- Abstracting of charts and medical records into the electronic medical record system. Accepts reassignment as needed to provide necessary care for all patients.10%- Provides for orientation, in-service training and continue education opportunities to department employees to assure their continued technical proficiency. Responsible for training and orientation all MA & PRN new hire employees in clinical setting. Works effectively with others on various teams to foster cooperation and teamwork toward solutions which generally benefit all involved parties. Creates strong morale and spirit in the team. Looks for alternative ways to work with others that will create improved collaborative results and working relationships. Promotes unity within the office by promoting supportive behavior and displaying a positive attitude.5%- Responsible as the "go to person" regarding troubleshooting issues. Acts as a "Super User" and will attend training sessions and distribute neew information to staff through individual trainings and communications. Responsible for communicating and monitoring any new processes to the staff.The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, personnel may be requested to serve in related capacities as determined by their qualifications in a different unit, department, and campus, in an effort to not disrupt patient care and continue to provide a safe environment to our patients. All employees are expected to follow Mercy Health policies and procedures, maintain high standards of safe work performance, and maintain good attendance and punctuality. Required Minimum Education : High School Diploma or GEDPreferred Education : 2 year/Associates DegreeCombination of post-secondary education and experience will be considered in lieu of degree.LICENSURE/CERTIFICATIONS: Certified or Registered Medical AssistantMinimum Years and Type of Experience: 4 years experience in healthcareOther Knowledge, Skills and Abilities Preferred: 1 year leadership experience.This position requires the incumbent to demonstrate proficiency in clinical skills for patients in the following age categories (check all that differ from main job description): Infant, 1-12 monthsAdolescent, 13-17 yearsAdult, 18-64 yearsGeriatric, 65 years and olderPHYSICAL REQUIREMENTS Performs repetitive tasks/motionsHears alarm bells, telephone, and other soundsHears normal conversationHave good manual dexterityHave good eye-hand-foot coordinationPHYSICAL DEMANDS Please indicate the activity’s level of frequency that applies to this position using the following frequency scale: 1 = Not at all within shift (0%), 2 = Occasionally within shift (1-33%), 3 = Frequently within shift (34-66%), 4 = Continuously within shift (67-100%); Standing -3Walking- 3Sitting- 3Balancing- 2Reaching above-2Lift/Carry >50 los <100 lbs.- 2Lift above shoulder- 2Climbing- 2Bending – 3Twist at waist- 3Push/Pull with force <50 lbs.- 2Reaching above shoulder- 3Lift from floor level up-2Lift above head- 2Crouching/Squatting- 3Crawling- 2Kneeling- 3Push/Pull with force >50lbs- 3Lift/Carry up to 50 lbs- 3Lift from waist level up- 3Driving- 1MENTAL REQUIREMENTS Reads and interprets written/oral instructions.Sets and meets deadlines, prioritizes work and works independently.Identifies and understands issues and problems.Expresses or exchanges ideas by means of oral or written communications.Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit.Organize thoughts and ideas into understandable terminology.Must be flexible and able to adapt to change.WORKING CONDITIONS: Periods of high stress and fluctuating workloads may occur.General office environment: works generally at a desk in a well-lighted, air conditioned office area, with moderate noise levels.May be exposed to physical altercations and verbal abuse.May be exposed to limited hazardous substances or body fluids.Potential exposure to infectious organisms.May be constantly interrupted; requiring changing from one task to another of different nature without loss of efficiency or composure.May have periods of constant interruptions.Mercy Health is an equal opportunity employer.We’ll also reward your hard work with:Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

An employer-matched 403(b) for those who qualify.

Paid time off

Educational Assistance

And much more

S cheduled Weekly Hours: 40Work Shift: Days/Afternoons (United States of America)Department: Sylvania Pediatrics - MPE Billing Company, LLCAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com