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LEVEL 1 HELP DESK TECHNICIAN:Modis, the leader in the IT & Engineering staffing industry, is currently interviewing candidates for the position of Level 1 Held Desk Technician for a long-term contract and contract to hire option with a technology based company located in Independence. This company will offer flexible work-from-home options but some onsite will be required. Additionally, 1st shift and 2nd shift options are available.


Required Skills:
  • Minimum of an Associate’s degree in a related field preferred
  • 2 years of related professional experience
  • Proven user account lifecycle management and password reset experience with Microsoft Active Directory, Office 365, and other SaaS based systems
  • Basic Office 365 licensing, multi-factor authentication, and email administration
  • Windows and Mac OS desktop/laptop hardware and operating system troubleshooting and support
  • The ability to install and configure as well as train employees on how to use common applications such as Microsoft Office, web conference, and endpoint security client
  • Windows Server, Active Directory, and VMware ESX fundamental administration and troubleshooting capabilities
  • Foundational networking understanding including LAN and WAN, TCP/IP, wired/wireless access, VPN, and DNS

This job is for you if…
  • You're a tech savvy technician with a background with computer systems, hardware, and software.
  • You have excellent communication skills and a passion for technology.
  • You're interested in a meaningful job at a growing technology company where you'll work with a variety of technology solutions and be appreciated for doing your job well.
  • You want to join a culture that embraces dynamic individuals with a focus on innovation.
If you’re interested in this Level 1 Help Desk Technician position, please apply below.

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