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  • ID
    #13524519
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    SPECTRAFORCE TECHNOLOGIES Inc.
  • Date
    2021-05-14
  • Deadline
    2021-07-13

Web Developer

Ohio, Columbus, 43085 Columbus USA
 
Contract

Vacancy expired!

Business Initiative/Purpose:Work at the cross-section of hardware, software and content teams to collaborate to triage, investigate, and resolve issues and bugs from a variety of sources and teams across our platforms and related tools.Collaborate on User Acceptance testing of tools and new features.Perform triage of service requests from customers and internal teamsEscalate high or critical severity level incidents to internal teams.Responsible for linking, tracking, maintenance and monitoring of escalated bugs and known issues including status updates through to resolution.Drive systematic improvements in debug methods, tools and features based on your findings and expertise.Provide guidance to users and support agents including knowledge base articles and documentation.Analyze collected data from anomalies and document anomalies to share out across organization.Role requires the ability to interpret written information and effectively communicate verbally and in writing.May be required to provide verbal status to management on occasion.Assist with containment of issues and remediation of environment during or after an incident.

Requirements:Expert JIRA (1+ years) knowledge and experience is a mustExcellent written communication skills, including the ability to clearly document issues and follow detailed instructions.Outstanding problem-solving skillsDemonstrated analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quicklyIdeal candidates will be nimble in their mindset with the ability to pivot to new tasks or updated knowledge quickly.Energetic and enthusiastic about learning new thingsWillingness to ask for clarification when needed This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, SPECTRAFORCE and the assigned client reserve the right to revise the job or to require that other or different tasks be performed as assigned. SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at NAhr@spectraforce.com if you require a reasonable accommodation. For the full list of our open positions, please check www.spectraforce.com

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