Lab System Administrator

Vacancy expired!

Position OverviewThis is an exciting opportunity for a highly motivated and creative IT system administrator to manage our lab systems and help support our customers.As a customer support you’ll have a chance to work with scientific technologies such as AKTA Unicorn system upgrade and Assists in the installation, upgrading and configuration for Win 7 to Win 10 project for IT Laboratory Systems.

Primary Responsibilities Include:

• Responsible for the IT administration of Lab Systems.
• Performs software upgrades to existing computer equipment as needed.
• Assists in the installation, upgrading and configuration for Win 7 to Win 10 project.
• Assists in the installation, upgrading and configuration of lab scientific applications.
• User Accounts Management.
• Manage licenses and trouble shoot issues related to laboratory applications.
• Systems maintenance including Implementation of patches/ fixes.
• Diagnose technology issues and track via Service Now system.
• Provide technical assistance and support to end users.

Education and Skills Requirements:

• B.S. degree in computer sciences or life sciences.
• 3 + years of experience in general IT support and laboratory systems account management in a GxP environment.
• Excellent problem solver. Able to quickly diagnose IT related issues.
• Expertise in formal technical writing
• Highly organized, proactive, and able to work independently in a fast-paced environment.
• Excellent customer service skills.
• Exceptional communication skills with the ability to communicate effectively to technical and non-technical end users.
• Able to manage multiple projects and prioritize tasks.

Vacancy expired!