Microsoft 365 Service Owner

US Tech Solutions is seeking a “Microsoft 365 Service Owner” for a 6 month contract position with a client in Columbus, OH Job Poster: Deekonda Sai Teja Job Responsibilities: The Microsoft 365 Product/Service Owner provides guidance on the architecture, configuration, integration, and support of Microsoft 365 and demonstrates expertise in Microsoft 365 governance, tenant change management, adoption, and training. This includes leading the definition of Microsoft 365 governance and coordinating the activities of the organization’s Microsoft 365 governance/steering committee. Key responsibilities of the role include maintaining an awareness of Microsoft 365 changes and the impact to the organization, leading technical projects involving Microsoft 365, managing daily/weekly/monthly support activities, and driving continued adoption of Microsoft 365 capabilities in alignment with the organization’s business needs. Critical thinking, excellent written and verbal communication skills, and exceptional problem-solving skills are a must. Key Job Responsibilities: · Maintains a deep technical understanding of all aspects of the organization’s Microsoft 365 implementationo Includes 3rd party or Microsoft tools used in conjunction with Microsoft 365· Leads the ongoing development and implementation of the organization’s Microsoft 365 strategy· Ensures the ongoing deployment and use of Microsoft 365 aligns with the organization’s standards, policies, and compliance requirements· Evaluates Microsoft 365 changes & updates and reports on impact to the organization· Leads technical projects related to Microsoft 365· Collaborates with and provides direction to Microsoft 365 technical leads and support resources· Participates in troubleshooting and problem resolution· Identifies and documents Microsoft 365 standards and tools and support processes· Identifies, monitors, and reports on key performance metrics· Leads the organization’s Microsoft 365 governance/steering committee· Maintains awareness of Microsoft 365 roadmap and releases· Maintains an awareness of Microsoft 365 third-party solutions· Serves as the organization’s expert in Microsoft 365 functionality and features· Supports user adoption strategy development, which may include training development and delivery· Leads the development and support of the Champions program for extended support of Microsoft 365 within the organization’s business units Job Qualifications:Education · Bachelor’s Degree in Computer Science of equivalent field of study· 7+ years of IT or consulting work experience is preferred· 5+ years of hands-on experience with Microsoft 365 or Microsoft SharePoint or Exchange· ITIL certification is preferred but not required· Microsoft Service Adoption Specialist certification Skills · Demonstrated experience in the deployment, management, adoption, and support of Microsoft 365· In depth understanding of the capabilities of Microsoft 365· Demonstrated experience leading an IT support team or support resources in a matrix organization· Strong analytical and problem-solving skills· Able to work independently with minimal direction· Excellent verbal and written communication skills· Able to manage multiple activities simultaneously Work experience· 5 years Education· Bachelors About US Tech Solutions: Your talent, our opportunities - This is the premise behind US Tech Solutions.You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading GlobalCompanies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.Connect with our talent team today.USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.“US Tech is an Equal Opportunity Employer" and “s & all other parties authorized to work in the US are encouraged to apply."