PROJECT COORDINATOR – CREATIVE CITY PROJECT (Marketing-Communication)

Job Description

As Project Coordinator within the Marketing & Communication Department you always strive to secure the best omni customer experience.

You are the customer ambassador and navigator among all the steps of the customer journey. You will be a key player in our cross functional team, working on an exciting new city project for Amsterdam, where you represent the customers voice and respond to our customer needs in innovative and creative ways.

Together with the MarCom team, you will work on aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work

• You are responsible for building and strengthening the H&M brand in Amsterdam, both instore and online
• Together with the commercial and MarCom team you will be developing and driving online and offline store communication and marketing activities to provide the customer with the best experience
• You help to set and manage an exciting, original and relevant calendar for local partnerships and events to continuously fuel our store’s attraction value. You will define methods for its operations
• You will be responsible to set and execute a communication and engagement strategy via our digital channels
• You will define & test a specific loyalty strategy for our key city to drive new members to all channels and to retain the most loyal and unique customers in their neighborhoods
• You set strategies and plans, and implement, execute and follow up on all activities and engagement

Qualifications

• You have a strong omni mindset and are business, insight and data driven
• You are customer focused, commercial and flexible
• You have a proven track record of creating results within the area of partnerships & tactics - both in terms of brand building as in an effective media channel
• You have a proven track record of creating results within the area of project management
• You have great digital media knowledge and understanding of media effectiveness
• You have specialist knowledge of Social Media and know how to create exciting photo & video content
• You bring a strong and relevant network within the Amsterdam area with you
• With your experience within the industry and creative mindset you always find innovative ways to engage our customers and stakeholders
• You have strong collaborative skills and look actively for the best opportunities to contribute with your expertise and your learnings
• 4+ years of working experience in e-commerce or creating and execution omni marketing strategies
• Bachelor degree in Marketing (preferably) or Business Management
• Native Dutch and fluent English

Additional Information

If you want to join our exciting journey and a fantastic team, please upload your cover letter and CV (English) as soon as possible but at the latest 30th of April2021. Do not wait too long with your application as interviews are held continuously. If you have any questions, please contact: [emailprotected].

This is a fulltime position with placement in Amsterdam.