-
ID
#17366907 -
Job type
Permanent -
Salary
TBD -
Source
Sparks Group -
Date
2021-07-26 -
Deadline
2021-09-24
Technical Specialist, Monitoring Administrator
North Carolina, Winston-salem, 27107 Winston-salem USAPermanent
Vacancy expired!
- Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors
- Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment
- Monitor client help desk calls and assist in the resolution of problems; escalate to internal technical groups as necessary
- Test and install communications equipment for internal and external customer use
- Create documentation that will troubleshoot internal networks and systems efficiently
- Provide training for the Operations Representatives on the various networks and systems they support
- Provide enhanced network support for WAN and IP Telephony networks
- Support wide-area MPLS services as well as other communication lines for all customer communication links
- Coordinate and participate in Disaster Recovery exercises
- Assist various team projects to ensure Continual Service Improvements occur within Operations
- Engage with technical teams at our client banks, E-Wallets, and payment networks, to develop technical solution design for integration projects
- Bachelor's degree or education/training in an IT related field
- 3+ years of experience with Cisco routers, switches, and Firewalls
- 3+ years of Dynatrace experience
- 2+ years of Splunk experience
- 3+ years' experience with Dynatrace OneAgent for application performance analysis, creating/maintaining dashboards for performance testing, development, support, and tune processes, as well as customization (views, metrics, alerts) of the tool
- 3+ years' experience working with Database, MQ, WebSphere
- 3+ years' experience with Red Hat Linux and AIX Servers in an enterprise environment
- Experience using various versions of Window Servers
- 2+ years of experience using VMware 5.X or 6.X
- 3+ years of experience in developing and support of distributed financial services transaction processing platforms
- Experience analyzing debugging issues as it applies to Cisco switches and routers
- Experience supporting IP Telephony systems
- Strong hands on experience with Java server side technology and J2EE App Server, preferably WebSphere
- Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries
- Datacenter and monitoring experience
- Strong knowledge of relational database Microsoft SQL and DB2
Vacancy expired!
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