UX Researcher

Raleigh, North CarolinaSkills : research,Design, Troubleshooting Other,quantitative,Qualitative,RoadmapsDescription :

• Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment.
• Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
• Collaborate with product teams to remediate issues identified from research
• Advocate for user research principles
• Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
• Create and deliver test result reports including statistical analysis
• Establish research and usability metrics strategies for project teams

• Gather insights and validate solutions with users using quantitative and qualitative research methods in order to inform design decisions: 5+ years experience
• Experience in creating research roadmaps, journey maps, personas, research plans, moderator guides, and research reports: 5+ years experience
• Proven ability to manage multiple research requests in a timely fashion, with competing priorities and deadlines. 5+ year experience