ServiceNow Developer

DataStaff is in immediate need of a

• Our client’s ServiceNow instance is used by over 4000 employees, handling thousands of transactions a day. Their Service Catalog has over 120 active items, and requests for more catalog items and ServiceNow solutions are arriving all the time.

• Focus on building technology solutions; including developing the Service Catalog, Service Portal, IT Service Management, Mobile Agent, and tailored solutions with Now Platform.
• Work closely with our ServiceNow team to design, develop, and deploy new features and updates every week utilizing tools such as Integration Hub, Flow Designer, Workflow, REST APIs, and PowerShell.
• Work with business and technical users to gather requirements, design sustainable solutions, and quickly deliver value back to the organization.
• Demonstrate sound working knowledge of ServiceNow’s core architecture and primary applications modules, including Service Catalog, Incident, Change, CMDB, Knowledge, Mobile Agent, and Self-Service Portal
• Ensure appropriate SDLC process is adhered to when promoting updates through Development/QA/Production environments. A “Test” instance is also available
• Design best practice solutions that favor system configuration over customization and maintain out of the box upgradability without the need for significant rework
• Work closely with ServiceNow Admin on maintenance, enhancements, and defect fixes
• Skilled in developing solutions that require good knowledge of JavaScript and Glide
• Gather and translate business requirements to usable solutions
• Good communication skills

• Three plus years of experience with the ServiceNow platform

• Experience with Active Directory
• PowerShell
• ITIL Processes
• HTML/CSS/AngularJS