-
ID
#17513491 -
Job type
Permanent -
Salary
TBD -
Source
TekPartners -
Date
2021-07-29 -
Deadline
2021-09-27
Product Design Project Manager
North Carolina, Raleigh / durham / CH, 27601 Raleigh / durham / CH USAPermanent
Vacancy expired!
- We are looking for a Sr. Research Program Manager to join our client's team in Raleigh, NC. A fundamental part of the Product Design team serves a vital role. Product Design focuses on efforts that go into creating the experiences and crafting the details in our products help transform the way people work. Research is a key element of our Product Design team for incubation, validation, and continuing experimentation of our product portfolio; therefore, we are looking for a self-motivated business minded program manager to enable operational excellence.
- The ideal candidate for this role has a strong portfolio of previous work and a great interest in research and design, who understands the UCD process. You are transparent, respectful, empathetic, and ambitious. You are diplomatic and professional, and your work ethic is solution-driven and pragmatic. You thrive in an iterative work environment and enjoy finding opportunities for alignment and improvement.
- Bachelor of Arts/Science (BA/BS), ideally in business administration, operations, information management, or statistics
- 5+ years' experience in executive or high-level administrative, project management in similar experience in a large, complex, fast-paced environment
- Has experience with research operations and coordination for research organizations
- Must have prior experience with product researchers and designers
- Advocates for insights collection throughout product development cycle
- Understands the business goals of the products your team supports
- Works to broaden product and domain expertise.
- Prior experience project tracking, ticketing, sequencing, and close out via Jira is a must.
- Preferred Qualifications:
- Working knowledge of expertise regarding data models, database design development, data mining and segmentation techniques is a plus, particularly with (Excel, SPSS, SAS, BI).
- Contributes to the development of a framework for UX artifacts and resources that increase accountability and visibility into the role of UX in product development
- Identifies new customers and organizing our research database repository and protocols
- Helps us support more of Research and Design at scale through efficient processes
- Enables evidence-driven design practices that incorporate real customer experiences and outcomes into our products with data analysis, dashboard creations, and data reporting
- Proven experience in coordinating cross-functional teams across multiple geographic locations
- Proven experience in project planning, risk management, and change management.
- Involvement in research discussions with collaborators, researchers, and funding organizations, and have authority to make independent decisions about research aims and study design
- Managing relationships and engagements with internal product group stakeholders to ensure their research needs are met
- Managing relationships and engagements with a set of external customers by helping manage, iterate, and coordinate with customer data in our insights repository
- Assisting on planning and executing our events that feature roadmap discussions, customer roundtables and extensive customer co-design sprints
- Coordinating engagement projects and research for our team and partners
- Contributing to key, horizontal research projects yourself
- Ability to track progress across portfolio of projects to ensure study milestones are met; prepare data reports and progress reports for Research Org
- Ability to oversee cross-project regulatory compliance, study protocols, budgeting, and financial reports for the team
- Brings best practices from across the industry to bear as you support a growing team on design, content, and research efforts that range from open-ended discovery through design
- Comprehensive Medical Benefits
- Competitive Pay, 401K
- Retirement Plan
- And Much More
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