Intern: Backorder Recovery Analyst (Spring 2021)

Service Market Logistics (SML) is part of Group Trucks Operations (GTO). We are an organization of approximately 4,000 employees globally in more than 40 locations. Every day, we are delivering world-class operational excellence for our customers, based upon smart logistics solutions. Our job is to develop, manage and optimize the Service Market supply chain for all Volvo Group brands and JV’s. The scope for Service Market Logistics includes Flow Optimization, Inventory Management, Distribution Center operations, Customs & Trade, as well as the development of logistics solutions to ensure the highest possible parts availability, delivery precision and quality everywhere in the world. We strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on customer success.Position Description SummaryThe Backorder Recovery (BOR) Analyst Intern will work with the Supply Planning and Backorder Recovery teams to support projects and daily operations while learning about the end-to-end inventory management process within the service market.Purpose of the PositionThe BOR Analyst internship role will provide a student with the opportunity to apply academic knowledge and skills in a professional environment, and to promote the student’s career goals through contact with professionals in their field of study. The internship experience enables students to participate in professional activities for Volvo Group Service Market Logistics North America (SML NA) by working on projects for the Supply Planning and Backorder Recovery teams. Internships are structured learning experiences where interns and our full-time professionals work together on projects within their selected organization. The internship allows students to integrate knowledge and skills in a manner that is mutually beneficial to the student and Volvo Group SML NA.Core Responsibilities

Support current Backorder Recovery and Supply Planning projects.

Support Backorder Recovery and Supply Planning strategic objectives.

Successfully complete training regarding backorder recovery and inventory management processes.

Assist with the planning and expediting of parts to our distribution centers and dealers.

Assist with monitoring and reporting of Key Performance Indicators and continuous process improvements.

Work with suppliers to obtain relevant information.

Prepare and present formal presentations to colleagues and management.

Professional Objectives

Writing Assignments: Brief written summaries of the learning experiences and project updates may be required.

Performance Feedback: Throughout the entire experience, the manager will provide verbal and written feedback on work performance. At the end of the internship, each intern will be given a formal written evaluation based on their work performance.

Essential Skills and Minimum Education Requirements

Applicant must be currently enrolled and pursuing a degree in Logistics/Supply Chain Management, Manufacturing, Engineering or a related field, at an accredited school.

Applicants should be interested in pursuing a professional career in Logistics/Supply Chain Management.

Applicant must have completed 30 semester hours prior to the start of the internship and have a minimum cumulative grade point average of 3.0.

Applicant should be proficient in Microsoft Office Applications (Excel, Access, Word, and PowerPoint).

As all documentation is in English, proficiency in the English language is required.

Competency and Knowledge Areas

Analytical and problem-solving skills

Verbal and written communication skills

Interpersonal skills, with experience in a teamwork environment

Action-oriented

Customer Service

Presentation skills

Peer Relationships

Integrity and Trust

Standing Alone

Perseverance

Understanding of basic logistics and supply chain concepts

Expected CommitmentThis internship will require up to 30 hours per week during the Spring 2021 semester, with the specific working schedule to be agreed upon with the hiring manager.Interns will be expected to spend as much of their internship time as possible working in the office. However, due to the unpredictable nature of the ongoing pandemic, the manager may approve the intern to work a portion of their time from home if requiredAbout usThe Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands - Volvo, Volvo Penta, UD Trucks, Terex Trucks, SDLG, Renault Trucks, Prevost, Nova Bus, Mack, Eicher, Dongfeng Trucks and Arquus.Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates. In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.Auto req ID105507BREntityGroup Trucks OperationsState/ProvinceNorth CarolinaCity/TownGreensboroEmployment/Assignment TypeInternship/Trainee/Co-opTravel Required (Maximum)Last application date30-Sep-2020Functional AreaLogisticsVolvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran