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Job#: 1259113

Job Description: Apex Systems, the 2nd largest IT staffing firm, is looking to hire a Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 1 year contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This role will eventually be an on site position, but will begin working on a hybrid schedule until offices open. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away!


This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally this position utilizes global processes and tools to achieve the end results. The Help Desk Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.

Key Skillsets:
  • Excellent Customer service skills
  • Excellent written and oral communication skills
  • Strong organizational skills
  • Strong interpersonal skills
  • Strong analytical ability to troubleshoot complex problems
  • Solid Microsoft environment knowledge
  • Solid understanding of TCP/IP and networking principles
  • Desire to learn and be part of a team
EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

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