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Service Delivery Technician II : 2024-09-12
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  5. Service Delivery Technician II
  • ID
    #52493614
  • Salary
    USD TBD TBD
  • Source
    CyrusOne
  • Date
    2024-09-12
  • Deadline
    2024-11-10

Service Delivery Technician II

 North Carolina, Durham, 27701 Durham USA
 
Full-time
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The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and records calls, e-mail requests and alerts from monitoring platforms, resolves client issues, opens and takes ownership of problems and opens changes. The position also handles fulfilling the requests that are phoned or emailed in which consists of non-complex IT tasks and facility requests.
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