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    Alpha Consulting Corp.
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ADMINISTRATIVE TRANSPORTATION PLANNER (REMOTE) CHARLOTTE, NC Monday - Friday - 8am-4pm-ish; SOME OT possible and SOME weekends possibleProject Description:

  • Role Purpose:
  • Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender S/T location, contact information, bulk product, and quantity to be delivered.
  • Meter or scale unload etc. just to name a few of the order validation steps.
  • Accountabilities:
  • Document all customer contacts according to the call script guidelines.
  • Manage and perform all data updates in TMS followed with email updates to customer service.
  • Work independently with or without direct supervision.
  • Maintain order integrity by verifying all order information.
  • Must be comfortable and courteous on the telephone.
  • Work closely with the bulk control tower team and take directions.
Required Skills:
  • Able to analyze data to implement best practices supporting integrated process improvement opportunities.
  • Masterful customer service skills supporting multiple customer accounts.
  • Proactively analyzes and implements best practices and process improvement opportunities.
  • Utilizes transportation software system to identify least cost routing and shipment consolidation to minimize cost.
  • Coordinates daily activity to track and monitor delivery status and movement of goods to customers.
  • Communicates with Snyder's-Lance sites to optimize customer service and freight spend.
  • Works with shipping department to establish load appointment schedule.
  • Routes special customer orders as needed.
  • Acts as a contact for brokers and carriers.
  • Works with planners to ensure internal transfers are shipping timely.
  • Assists with scheduling pick up appointments for carriers.
  • Coordinates any inbound loads with planners and manufacturing.
  • May perform other duties as required.
This 4+ month position starts ASAP. Please E-MAIL your resume (attachment to email) with rate and availability to Krysty: ALPHA'S REQUIREMENT #21-00963MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE#ZR#LI-KG2

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