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  • ID
    #46893800
  • Job type
    Contract
  • Salary
    USD39 - USD49
  • Source
    Randstad Technologies
  • Date
    2022-11-02
  • Deadline
    2022-12-31
 
Contract

Vacancy expired!

job summary:

Description

  • Proficient to work fairly independently on the most complex projects, and often on multiple phases. Has working knowledge of business or function for which technical support is needed to diagnose or resolve problems. Often responsible for the completion of a phase of a project.
  • Provides guidance and checks the work of less experienced associates. Typically has 5 years' experience in IT production support or equivalent.
  • Production support Management is responsible for providing 12X7 end to end detailed monitoring and support of all infrastructure and application components critical to the Customer Facing Platform Technology (CFPT) CTO. This includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer.
Responsibilities include, but not limited to:

  • Use of monitoring tools to proactively identify and research potential production incidents.
  • Respond to alerts regarding potential production incidents.
  • Escalate to advanced support as needed for problem resolution.
  • Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact.
  • Perform all environment routing, cycling, and implementation of splash pages.
  • Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes.
  • Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement.
  • Develop procedures for trouble shooting and possible resolution of issues.
  • Execute procedures reliably and escalate appropriately to solve incidents quickly.

Required Skills

  • Core/Enterprise Java, Oracle, Splunk, REST, DynaTrace,
  • Sitecope and/or other enterprise monitoring tools.
  • Apache JBOSS, middleware.
  • Experience in developing and supporting enterprise Java

Desired Skills

  • Core/Enterprise Java, Oracle, Splunk, REST, DynaTrace,
  • Sitecope and/or other enterprise monitoring tools.
  • Apache JBOSS, middleware.
  • Experience in developing and supporting enterprise Java

location: CHARLOTTE, North Carolina

job type: Contract

salary: $39 - 49 per hour

work hours: 9am to 5pm

education: Bachelors

responsibilities:

  • Use of monitoring tools to proactively identify and research potential production incidents.
  • Respond to alerts regarding potential production incidents.
  • Escalate to advanced support as needed for problem resolution.
  • Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact.
  • Perform all environment routing, cycling, and implementation of splash pages.
  • Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes.
  • Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement.
  • Develop procedures for trouble shooting and possible resolution of issues.
  • Execute procedures reliably and escalate appropriately to solve incidents quickly.

qualifications:

  • Experience level: Experienced
  • Minimum 8 years of experience
  • Education: Bachelors

skills:
  • Branding/Product Development
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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