ID
#46021673
Job type
Permanent
Salary
TBD
Source
Bank Of America
Date
2022-09-26
Deadline
2022-11-24

Sr Technology Manager - Corporate Mobile

North Carolina, Charlotte, 28201

Permanent

Vacancy expired!

Job Description:

You will lead a team that helps shape the wider Productivity & Mobile roadmap to deliver great products and positive user experiences. From identifying use cases, determining eligibility and dependencies and to creating compelling business cases, your team will deliver solutions that solve problems and create business value.

The focus is on modern infrastructure, applications, collaboration tools, and end user devices and the primary drivers will be innovation, delivering something fresh for end users and platform stability through the elimination of NPT and drift. Your team will be creating, delivering, and launching new products, product features and user journeys with high usability (which are simple, easy to use and that customers love).

Lead a team architects, engineers, product managers, and application developers with responsibilities to provide a corporate mobile service with automation & self service, end user mobile devices, a corporate app store and an employee mobile application
Develop a deep knowledge of the line of business units and build positive relationships, both horizontally and vertically understand business functions and how they drive requirements
Ensure initiative progress, through consistent and effective senior stakeholder communications and appropriate escalations
Measure and communicate results with senior leaders and stakeholders on a regular basis
Manage financial planning, licensing, and commercial relationships with key vendors - circa 60 in 50 countries

Primary Skill

Resource Management

Secondary Skill

Product Management

Required Skills

Several years of experience working as a senior manager with a focus on end user experience, technology strategy, innovation, and data driven decision making
Several years of experience implementing line of business initiatives and projects, based on management objectives

Experience that will make this job easier to learn and do:

Product management experience
Experience with iOS and Android devices and applications and Blackberry infrastructure environments
Experience with of VM Ware and Intune technologies
An understanding of mobile security protocols and their use (MDM/MAM/EMM/Containerisation)
Experience in Agile delivery (SCRUM), backlog creation and iterative delivery

To be successful in this role, you will need to be already able to do most of these things

Manage a high performing, diverse global team and invest in their continued success
Partner with stakeholders to develop and maintain multi-year business capability roadmaps
Partner with change management and operational teams to ensure effective business transformation for all initiatives
Partner with the project/program/portfolio management organization (PMO) to ensure a healthy and well-managed initiative portfolio
Partner with line of business leadership to plan new initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities
Think strategically by identifying business opportunities and the best-suited solution for a LOB function's adoption within the organization; Measure adoption and work with business leadership to develop future roadmap and opportunities
Be creative and innovative with regards to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs
Use design thinking and user research to lead and facilitate collaborative workshops, creating detailed use case demonstrations, UX wireframes, journey maps and other deliverables to help communicate ideas
Interpret data to analyze and understand customer behavior, dependencies, and drift
Champion best practices for products and services across EET products and services
Be able to work on multiple complex platforms, including both legacy and new platforms
Untangle complex problems into simple narratives, using world-class PowerPoint skills

Desired Skills

About the Role: Every morning, all over the world, one of the first things Bank of America associates do is reach for their corporate mobile phone. They check their calendar for meetings and check messages from colleagues as they plan their day at work and at home. Associates rely on this, without thinking, to do their best work, look after our customers and to make time for themselves. As a team, we have a responsibility to them to provide a first-class service and we also have a responsibility to continuously improve. For this reason, I am looking for a visionary and an innovator who is passionate about end user experience and "what's next". The successful candidate will be a senior leadership team member and join a group of people dedicated to bringing new technology to life at the bank, modernizing our tools and creating reliable, predictable experiences that make Bank of America a great place to work.

An important attribute this leader will have is the ability to see things through the eye of the user and put that at the forefront of everything they create. I hope you see below, a description of a type of person who will be successful on this team rather than a long list of must haves. If you see yourself, please apply. You know what you are capable of and I want to hear about it. If you are worried about not knowing enough about our products, don't be. They change and improve all the time. We are all constantly learning, and we are happy to teach.

About you: You will be a senior-level, strategic leader who has ownership for both the Corporate Mobile and Flagscape Mobile App strategy. You will operate with a growth mindset, helping drive transformation and change, aligned with line of business goals. To have the most impact, you will create a practice that goes beyond technology driven requirements, and the "logistics" of the change and evolve into a proactive organization that drives innovation, eliminates NPT and improves operational excellence, by providing modern end user solutions and consistent, reliable experiences for our associates.

How?

Leading by example, mentoring, and motivating team members and stakeholders
Exceptional ability to lead change using positive and collaborative method
Ability to set expectations with business partners
Have and maintain credibility with the business community
Demonstrate business acumen and function disciplines
Accepting ownership and accountability

To fit in on the team, you will be this kind of person:

Be a positive, enthusiastic leader who genuinely loves managing people
Can listen, build rapport, and credibility with stakeholders, leaders and functional teams
Have energy, focus, assertiveness and diplomacy
Be able to influence others, using personal rather than positional power Knowing when to push an agenda and when to let a situation develop, rest, or advance
Strong communication skills in writing, speaking, and presenting
Ability and comfort with working at executive levels

Shift:1st shift (United States of America)

Hours Per Week:40

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