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    Volt Services Group
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VOLT is hiring for a MOCI Administrator to work onsite for our customer John Deere located in Cary, NC in a contingent position forecasted for 2 years. The MOCI (Marketing Order Code Information) Administrator will resolve questions, defects and requests from users. This includes the following:
  • Coordinating with other team members and groups outside of our team.
  • Email (Outlook), ticketing tool (ServiceNow), user requests (SharePoint list), defects (Rally) and phone calls (phone & Skype for Business).
  • Record response times and maintain support metrics
  • Manage knowledge base for MOCI on SharePoint and in ServiceNow
  • Conduct thorough system testing on MOCI functionality as needed\
  • Multiple MOCI environments
  • Conduct efficient and accurate data loads as needed
  • Create reports from various relational databases (HANA, SQL, DB2)
  • Schedule and facilitate meetings to review questions from MOCI users with MOCI
  • Team using Skype for Business for virtual meetings as well as face to face meetings
  • Automated test script maintenance (Selenium)
  • Bachelor’s degree or other relevant discipline with relevant work experience.
  • Expert at Microsoft Suite (Outlook, Word, PowerPoint, SharePoint)
  • Exceptional Excel knowledge and proven experience in the past 6 months including data from multiple databases (tables and views) as well as macros
  • Demonstrated SQL experience used weekly in the past 6 months in handling large data sets and relational databases using one or more of DB2, HANA, SQL Server
  • Ability to decipher data models, interpret data and analyze results with minimal guidance
  • Managing and designing the reporting environment, including data sources, security, and metadata
  • Experience performing some coding with macros or other tools to provide reports for Excel, Tableau, QlikView and other reporting tools.
This position is subject to US Export Controls. Must be a or lawful permanent resident. Volt is an Equal Opportunity Employer.

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