Business Functional Analyst Works collaboratively with PM members in an effort to maintain, evaluate, and improve the proprietary PMIS online tool Supports performance evaluation by assessing end-user needs and working with the Development team to identify and resolve problems Develop "storyboard" models that will be used to explain to the Development team the requirements needed to build the additional feature - function requested by the PM team Supports application design through collaborative ideation and design discussions with end users and prototype discussions with the Development team Act as liaison between Client's external customers and the PM team to develop new value-added programs and data solutions from within PMIS online tool data warehouse structure Test designed applications - Analyzes and determines information needs and elements, data relationships and attributes, data flow and data output and reporting capabilities Assist in continual improvements of the PMIS online tool by offering collaborative feedback during retrospectives Maintains integrity of the PMIS online tool by setting and enforcing standards and controls in addition to troubleshooting problems Prepares end users for the daily use of the PMIS online tool by providing general use of the tool information and conducting training when required Organizes information by studying, analyzing, interpreting, and classifying data that ultimately achieves the desired business outcome established by the end user Provides support to solve a wide range of complex issues/problems Receives some supervision and has some latitude on achieving objectives related to specific program task, project or initiative Support Client Credo through adherence to company policies, processes and practices What we're looking for You are analytical, a critical and creative thinker. You enjoy working with data and Development teams and understand the capabilities and functions of a database in relationship with project management. You have logic skills and have an understanding of information systems. A high attention to detail is a must, along with the ability to work with cross-functional teams that result in software development of automated online reporting that support large scale projects within a project management organization. You'll need to have: Bachelor's Degree or a related technical discipline, or the equivalent combination of education, technical training, or 5+ years of work experience Experience in the design, maintenance, and administration of relational data Proven skills in tracking/managing project tasks and milestones, and provide clear, concise reporting status (verbal and written) Two or more years of relevant project management work experience in a telecommunications implementation environment (data, voice, Internet) Even better if you have: Bachelor's Degree in Computer Science or Management Information Systems Advanced skills in Microsoft Office product suite, including PowerPoint, Excel & Word Excellent organizational skills Enterprise client experience Financial business acumen experience Broad Telecom product experience Required Shift: This position is standard 8-5 shift
