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    Robert Half
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NOC Technician

North Carolina, Asheville, 28803 Asheville USA


Robert Half is looking for NOC Technician in Asheville, NC!

Primary Responsibilities

· Assist with installation of colocation equipment and cabling

· Physical server monitoring, management, and support

· Network support of DartPoints installed customer base

· Provide timely customer interaction and support via call, e-mail, and portal request

· Perform routine facility and equipment readings throughout data center

· Assist customers with onsite installation and service requests

· Maintain proficiency and support of DartPoints products including but not limited to public cloud, virtual OS, backup, vaulting, and DR platform

· Proficiency and support of server operating systems and anti-virus management

· Coordinate with operations teams for facility, network, and infrastructure projects, deployments, and maintenance

· Participate in weekly feedback and communication with team members and NOC Management

· Other duties as assigned by Supervisor or Manager


· Education: (Required)

High School Diploma or Equivalent

College course work in related field, certifications, and / or equivalent work experience

· Related Work Experience: (Required)

System Administration or Data Center experience - 2 years Experience with EM7, ConnectWise, or other ITSM applications - 2 years

Troubleshooting process and procedures - 2 years

· Preferred

Network administration, maintenance, and troubleshooting skills

Industry recognized Network / Cisco Certifications (N+, CCNA, CCNP)

IaaS, backup, and/or disaster recovery administration, maintenance, and troubleshooting skills

· Other

Must be able to work flexible day and evening hours

Must be able to climb ladders and assist with installations

Must be able to lift equipment and packages of 50lbs or greater

Exposure to moderate noise levels


NOC, Basic Network Troubleshooting, Cisco Networking, Comptia Network+, Network Configuration, Network Devices, Network Equipment, Network Infrastructure, Network Monitoring Tools, Network Operation Center, Network Routing, Network Switches

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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