Job DescriptionLE D365 Functional AnalystFLSA STATUS ExemptDEPARTMENT ITEXPECTATIONSAUTONOMY:Interprets Management's policies & operating practices when executing responsibilitiesDISCRETION:Demonstrates unwavering commitment to representing Rolex internally and externally withpoise and professionalism. Always exercises discretion and respect in all communications andbusiness decisions. Embodies humilityAPPRECIATION OF AND COMMITMENT TO THE WHOLE:Demonstrates business acumen in relevant areas with an understanding of external context.Values the Company's unique history and culture. Seeks first and foremost to understandINTEGRITY:Acts as a role model for others as an embodiment of integrity. Holds colleagues accountable indemonstrating integrity. Maintains a superior ethical standards in service to RolexCOMMITMENT TO EXCELLENCE:Serves as a role model to others as the embodiment of excellence. Holds colleaguesaccountable in demonstrating excellence. Takes ownership of assignments and personal pridein producing work that exceeds expectationsTEAMWORK:Inspires teamwork and collaboration amongst colleagues by actively soliciting ideas andfeedback. Volunteers to assist others beyond the immediate tasks at hand but in new waysthat not only contribute to the Company's functions but the Rolex community. Puts theinterests of Rolex before personal interests and egoCOMMITMENT TO PROGRESS:In an effort to contribute more to the Company, actively seeks out opportunities to expand skillset and knowledge through formal and informal learning opportunities. Looks for opportunitiesto share knowledge and skills with othersActively looks for opportunities to make improvements that will benefit the whole and furtherthe Company's progress. Approaches problems with critical thinking. Thinks independentlyActively strives to improve efficiencies and presents ideas to increase productivity2Complies with Company's time and attendance policies and procedures.OUTCOMESLeverages an in depth knowledge of the D365 solution to optimize the use of D365 in theCompany in harmonization with the global Rolex operating model.Acts as the primary interface between the RUSA organization, the Global Support team, andRolex SA managing Business Case development and escalation of incidents to ensure timelyresolution.Coordinates testing and QA activities for D365 upgrades and enhancements to ensure bugs doappear in in our quality or production environments.Ensures that all aspects of the Microsoft Dynamics 365 lifecycle project activities and relatedISV solutions are completed successfully. These duties include but are not limited to: ProjectDefinition/Estimating, Business Requirements Analysis, Functional/Technical Design, and ongoing QA activities.Ensures alignment of the Demand Management requests with the global Rolex model focusingon limiting variation to critical needs.Develops an understanding and the ability to support core business applications interfacingwith D365.KNOWLEDGE REQUIREMENTSD365Experience working with off shore application support.Experience working in an international organization.Microsoft Project, Word, Excel, PowerPoint, Visio for documents development and datapreparation.Communication skills: oral and written communication/soft skills and the ability to clearlyarticulate to all project members and stakeholders.Must be a team player who works well with technical and non-technical resources.Analytical skills.Industry best practices.Trouble shootingSystems analysis and design.Development, quality assurance and integration methodologiesData management.Business knowledge.Strategic thinking.Independent working skills.Issue resolution and investigation.Multi-tasking in fast paced environment.Presentation skills.Facilitation skills.Project management.Data sharing standards such as XML or NIEM also a plusX knowledge a plusMINIMUM HIRING REQUIREMENTS3Bachelor's of Science Degree5+ years working on large scale enterprise applications with specific focus on Dynamics AXD365 F&O experience and strong technical domain knowledge in one or more specific areas ofF&O including Financial Modules, Projects Module, Trade and Logistics.3+ years related experience in the following areas: Gathering business, technical, and functional requirements Assisting in the validation of technical requirements for integrating data systems Designing systems and workflow, identifying solutions, multi-tasking and managingmultiple types of support activities, successfully interacting with clients, problemsolving and initiating corrective project actions Integrating with D365 CRM a plus Knowledge of data sharing standards such as XML or NIEM also a plusThe D365 Functional Analyst will support the D365 Finance and Operations applications for our Finance and Logistics teams. We are looking for someone with 5+ years of experience providing functional analysis within the finance and operations modules of Microsoft Dynamics 365 or AX. (D365 or AX is strongly preferred but similar experience within SAP and/or Oracle would be considered.) Development/coding experience is not necessary as this role is focused on functional analysis. They should understand workflows and solutions within D365 and how to apply those in a globalized organization. (Experience working with offshore support would be helpful as well.) This person should have experience with ISV solutions, QA (quality assurance), and NRT (non-regression testing). Additionally, they should be comfortable communicating with employees at all levels within the organization.The right candidate will be someone who is open to listening and understanding different point of views with a proactive, service-oriented mindset. They will have strong interpersonal skills, technical acumen, a sense of urgency, and the ability to follow through. This position is located in our LIC office location working on a hybrid schedule. Please note that candidates must be fully vaccinated.
