Senior Associate, Desktop Technician

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Description Major Responsibilities/Activities: Respond to telephone calls, emails and personnel requests for technical support Provide high level desk-side and telephone support resolving day-to-day technical issues for 200+ users. Setting up, repairing and maintaining a wide range of hardware (servers, desktops, laptops, printers and all other peripherals) and software (Bloomberg, Citrix, MS Office and other financial software) Providing technical and analytical guidance as it relates to servers, storage, networking, telephones, and other IT systems Creates packaging and deployment of third party applications for Desktop & Virtual Environment Automate multiple environments using automation solutions Write scripts that perform system tasks and change configurations Strategize and collaborate with Development, Security and Infrastructure IT teams to implement efficiencies Must have exposure to MS SQL Server (Stored procedures, views, scripts) and SSRS Exposure/introductory PowerShell skills (Scripting and Automation) Previous financial industry experience Must hold a Bachelor's Degree Leading Investment Management Firm.Competitive compensation based on experience.