Practice Assistant / Medical Receptionist

Practice Assistant / Medical Receptionist

Location: midtown, NYC

Pay Rate: $18.00 - $19.00 per hour

Position Overview:

The Practice Assistant is responsible for delivering exceptional customer service and ensuring efficient front desk operations, including patient registration, scheduling, and payment collection, in accordance with CareMount Medical’s standards.

Key Responsibilities:

Provide courteous and prompt customer service to patients and visitors.

Verify and update patient account details according to front desk policies.

Collaborate with the Insurance Verification team to ensure accurate insurance information.

Maintain a clean and organized work area and patient waiting room.

Stay informed about individual physicians’ scheduling preferences.

Respond to patient requests and provide information professionally and promptly.

Qualifications:

High School Diploma or equivalent (required).

Minimum of 2 years of customer service experience, preferably in a medical practice environment.

Knowledge of insurance verification and front desk processes.

Strong communication, organizational, and multitasking skills.

Professional demeanor with a focus on patient satisfaction.

Interested candidates can send their resumes to:

mfesinstine@phaxis.com

An Equal Employment Opportunity Employer