Medical Office Assistant - NYU Langone Orthopedic Hospital

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology.Learn more aboutNYULangoneOrthopedic Hospital, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,Twitter,YouTubeandInstagram.

Position Summary: We have an exciting opportunity to join our team as a Medical Office Assistant. In this role, the successful candidate is responsible for assisting in the operation of the practice including answering telephones, greeting patients, scheduling appointments, Hospital admissions and surgery.

• Secures appropriate signatures and forwards documents to appropriate destination. Maintains a copy for files. Prepares and maintains patient files appropriately.
• Processes incoming and outgoing documents. Completes each form neatly and accurately. Initiates follow-up needed in order to expedite or track progress in completion.
• Takes messages accurately and completely. Gives correct information or material to patients or visitors as needed or requested. Schedules ancillary testing.
• Attends to telephones and visitors promptly. Directs telephone calls and visitors to correct area or individual based on content of inquiry.
• Properly inputs all billing and patient demographic information into computerized billing system.
• Confirms the insurance coverage for all patients and referral on file (where applicable) the day before the start of the physicians office hours.
• Schedules patients for surgery; entails obtaining all necessary information from patient, including but not limited to submission of referrals, pre-authorizations, insurance co-payments as well as patient demographic information and physician, coordination with OR booking, obtaining appropriate consent forms from patient, etc.
• Greets and screens visitors and telephone calls in a pleasant and courteous manner; identifies themselves and Office when answering the telephone.
• Performs Reception activities which may include addressing inquiries, assisting staff, patients or general public and answering telephones.

Vacancy expired!