-
ID
#23692109 -
Job type
Contract -
Salary
TBD -
Source
The Execu|Search Group -
Date
2021-11-30 -
Deadline
2022-01-29
Desktop Support Technician
New York, New york city, 10001 New york city USAContract
Vacancy expired!
A New York City legal services organization is looking to fill an immediate need with the addition of a new Desktop Support Technician to their staff.
Responsibilities: The Desktop Support Technician will:- Replace hardware on computers such as fans, hard drives, ram, etc.
- Re-image computers using the current network PXE settings.
- Troubleshoot errors from applications and operating systems.
- Troubleshoot network connectivity on computers, printers, copiers, etc.
- Troubleshoot and repair printers by replacing internal components such as formatters, maintenance kits, rollers, etc.
- Troubleshoot video conferencing systems for connectivity, sound, and video problems
- Maintain inventory of MIS computer equipment
- Troubleshoot cell phones for email connectivity to LAS exchange server
- Monitor and update internal support ticketing system.
- Train and orient staff on use of the LAS hardware and software.
- Set up conference room with audio and video equipment for presentations and trainings.
- Configure Network copiers for scanning and printing
- Assist staff with installing email/Citrix on personal devices, setting up LAS owned smart phones, data transfer for LAS smartphone upgrades
- Perform other duties, as needed
- 3+ years of experience in PC and Desktop / End-User Support
- Bachelor's Degree n a related field
- Knowledge and familiarity with cloud software like O365
- Knowledge and familiarity with Blackbaud
- Knowledge and familiarity with Citrix/VMWare
- Basic Knowledge working with Meraki switches
- Strong working knowledge of MS Windows, MS Office and O365
- Troubleshooting skills for iOS and Android devices
- Basic networking knowledge and concepts
- Experience with asset management systems and procedures, such as asset tagging, labeling, audits, etc.
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
- Experience with videoconferencing, audio/video, phone work, and cabling
Vacancy expired!
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