ID
#22685319
Job type
Permanent
Salary
Depends on Experience
Source
Benchmark IT- Technology Talent
Date
2021-10-29
Deadline
2021-12-27

Sr. Desktop Support Engineer - Executive Team

New York, New york city, 10001

Permanent

Vacancy expired!

Sr. Desktop Support Engineer – Executive Team (NYC)Our direct client, a fast-growing FinTech firm, is looking for a senior Desktop Support Engineer to support the executive team. We are seeking a desktop support engineer to support our executive team. This is a hands-on role requiring the ability to handle various challenges with expertise and exceptional judgment while working with end-users at the highest level within the organization. If you are computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Responsibilities

Support C-Suite type end users across multiple offices as well as other individuals
Prepare hardware/software for new employees
Maintain/troubleshoot peripherals and printers
Support our hosted phone system
Home support may occur

Qualifications

10+ years of recent end-user technical support experience, preferably in financial services
10+ years of experience of Microsoft cloud-related technologies: O365, OneDrive, Intune
5+ years of experience with Mac OSX
Experience with MDM solutions
Experience with A/V systems a plus
Excellent written and verbal communication skills
Ability to work on-call rotation
Strong time management and ability to prioritize
Process oriented individual

Vacancy expired!

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