ID
#17363880
Job type
Permanent
Salary
$120,000 - $140,000
Source
The Connors Group, Inc.
Date
2021-07-13
Deadline
2021-09-11

Digital Product Manager - CRM/Marketing

New York, New york city, 10001

Permanent

Vacancy expired!

The Digital Product Manager works across the enterprise to develop and execute digital strategies to deliver cutting-edge, best in class products, services and capabilities that offer a world class digital experience. This role will contribute to the enterprise digital vision, strategy and execution plans that align and integrate existing and new service offerings that promote engagement, identify digital marketing opportunities and, integrated technology capabilities to enable customer growth. The Product Manager thrives at the intersection of business and technology and speaks both the language of business as expressed through service management and the language of technology and software engineering.

Job Responsibilities:

Continuously evaluate emerging technologies, Ecommerce CRM/B2B/B2C trends, business trends and leading vendor tools and solutions for applicability in our enterprise
Demonstrate strong command of CRM/B2B/B2C technology solutions and understand complexity drivers that may affect product delivery
Work with developers, project managers, and QA engineers throughout the product development, testing, and implementation phases to ensure feature integrity
Manage the requirements gathering process between cross-functional teams of stakeholders and various internal resources including product managers, internal stakeholders, customers and software related technical resources
Develop and maintain strong & productive relationships with all development and business stakeholders in order to ensure timely and effective delivery of software features
Monitor ongoing performance of features and act as point of contact for any questions, concerns, or suggestions
Prioritize the backlog of user stories and bugs based on ROI and dependencies with other technical product managers and development teams
Manage products to ensure comprehensive coverage of customer needs
Provides input into the prioritization of product features and the publish product roadmaps for Analytic offering
Curiosity and drive to continuously learn and stay current with new technologies
Technical understanding and know how, able to lead engineers and designers
Experience working and refining products, using customer feedback, business intelligence to develop a deep understanding of customer needs
Exceptional communication and presentation abilities; executive presence
Ad hoc projects as needed

Education & Experience:

BS in Comp Science, MIS required or equivalent work experience
5+ years relevant experience in Ecommerce marketing CRM, analytics
Experience in Agile Product Management methodologies and practices, as well as SCRUM, Kanban management processes
Experience with User Experience Architecture and Digital Product Architecture including interaction design and user research / usability testing
Experience with Web and responsive mobile
In-depth knowledge of digital trends and technology.
Possesses extensive knowledge of the evolving marketplace, technologies, and best practices;

Skills:

Demonstrates stamina, resilience and perseverance under trying circumstances
Ability to decide and act without having the total picture and comfortable handling risk and uncertainty
Self-starter, who can effectively navigate a complex organizational structure, managing teams through influence and direct line management
Proven experience in presentation creation, delivery and meeting facilitation
Able to present both high level and detailed information for multiple audiences, including executives, and sales
Proven track record of execution-driving results and meeting commitments
Pro-active self-starter with a “can do” approach to problem solving, tenacious with a demonstrated record of delivering on business objectives

Vacancy expired!

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