ID
#15826873
Job type
Contract
Salary
$100,000 - $120,000
Source
Analysts International
Date
2021-06-22
Deadline
2021-08-21

Jr. Program Manager/Business Analyst

New York, New york city, 10001

Contract

Vacancy expired!

Title: Program Manager/Business Analyst

Location: New York/New Jersey

Fulltime with Innova Solutions (www.innovasolutions.com) An ACS Solutions Company. CX Delivery team is a New Portfolio and Program Management group tasked with managing and governing the delivery of high profile Customer Experience initiatives across Verizon. As part of its charter, the team is tasked with ensuring that all programs meet the highest standards of transparency and accountability, leading to the satisfaction of business needs, realization of ROI, and the enablement of better consumer experiences. The team is looking for a driven project manager, who will help steer the development of key initiative programs. In this role, you will:

Manage and track program deliverables; from stakeholdering decks, to business cases, to post R&D production
Present to senior management & facilitate alignment between design, IT, business owners, and researchers
Set project team norms, and track to deliver on project goals
Track and spear consumer research and quality assurance

What we’re looking for…

You’ll need to have:

3+ years of work experience with major, enterprise-level initiatives
Excellent, natural communications skills; knowing how to address different levels of seniority and different size groups in a way that instills confidence and congeniality
Prior success managing complex projects with cross-functional teams (IT, Design, Business Owners, and R&D)
A keen ability to translate user requirements to different mindsets and levels of technical understanding
A proven track record of delivering often and on-time
A flexible mindset: eager to share a strong point of view and debate pros and cons

Nice to have:A creative, scrappy approach to data analysis: able to take data from various streams and cobble together sound, meaningful insights

Vacancy expired!

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