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  • ID
    #4743378
  • Salary
    TBD
  • Source
    Grainger Businesses
  • Date
    2020-09-03
  • Deadline
    2020-11-02

Vacancy expired!

Company Overview

Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions.

Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service.

The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger'

s employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you’ll be able to develop your talents, and make a difference.

Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list.

Position Description

Branch Sales Associates provide solutions and easily connect with branch walk-in customers. The Sales Associate objective is to capitalize on sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude.

Branch Sales Associates provide an exceptional customer experience from beginning to end. Branch Sales Associates will routinely shift focus and multi-task to perform a variety of warehouse tasks.

Branch Sales Associates have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

Principal Duties & Responsibilities :

Ownership of the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.

Enthusiasm towards Grainger, the branch, our team members, our customers, and the work we perform each and every day

Understand, agree, and commit to the safety guidelines and behaviors set forth through our organization and comply with all process standards including wearing personal protective equipment when required

Learn and easily navigate through various computer systems and applications for customer facing and warehouse activities

Agility to shift focus seamlessly from assisting customers to various other branch tasks including performing warehouse and showroom related tasks safely

Consistently performs actions consistent with branch sales focus to capitalize on sales opportunities and encourage customer loyalty

Perform work in accordance with appropriate behaviors, established guidelines, work instructions, and contract compliance guidelines (Military on-site locations)

where appropriate

Picking, preparing, and staging will call orders / shipping product

Prepare customer backorders and put away other stock received

Assist with merchandising and perform showroom replenishment

Perform inventory counts

Key Behaviors

We hold each other accountable and celebrate each other’s accomplishments

We challenge ourselves to move quickly and take smart risks

We build authentic, transparent and honest relationships with our customers

We involve the right people at the right time

We build authentic, transparent and honest relationships with our customers

We embrace success and failure with humility

We make the things that matter better

We create a welcoming, inclusive culture that accepts and respects all people

We trust each other and assume positive intent

We put integrity, safety and sustainability at the heart of everything we do

Position Requirements :

Flexibility to work any time within branch hours of operation

Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing / email, over phone, or in person

Own your personal development, accept feedback, and be proactive with your leader to support your growth

Must be able to regularly and safely lift up to 50 pounds unassisted and heavier loads with assistance

Ability to learn and operate powered industrial equipment

Performs housekeeping duties as needed to ensure branch appearance meets Grainger standards.

Successful and timely completion of initial and ongoing training as required

Other duties as assigned according to business needs

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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