-
ID
#7257561 -
Job type
Contract -
Salary
$23 - 27 per hour -
Source
Randstad Corporate Services -
Date
2020-12-23 -
Deadline
2021-02-21
Infrastructure Support
New York, Hauppauge, 11788 Hauppauge USAContract
Vacancy expired!
job summary:
Description/Overview Provide onsite end-to-end support for workstations, servers, network devices, voice/video systems, peripheral hardware and application software. Responsibilities include day-to-day break/fix support as well as identification, preliminary analysis and communication of chronic hardware/software issues to appropriate resolver groups. This role will interface with various client functional teams to resolve technology related issues. Key Responsibilities: Install software, configure computers and peripherals- Provide hands-on and technical support to client end users
- Provide resolution and assistance to Windows 7/10 related problems
- Network access troubleshooting and repair
- Document and assign call tickets to related IT groups for further support
- Install and repair faulty or damaged operating system software
- Telephone support/troubleshoot hardware and software problems on PCs.
- Troubleshoot client connectivity issues regarding the network and LAN/WAN.
- Address user questions.
- Perform basic network administration.
- 1-3 years desktop/SA support experience
- Requires exceptional organizational and communications skills (verbal and written), the ability to work independently, analytical skills and multi-tasking skills
- Exceptional customer service skills
- Ability to multitask in fast-paced, deadline driven environment
- strong problem solving and decision-making skills
- Provide hands-on and technical support to client end users
- Provide resolution and assistance to Windows 7/10 related problems
- Network access troubleshooting and repair
- Document and assign call tickets to related IT groups for further support
- Install and repair faulty or damaged operating system software
- Telephone support/troubleshoot hardware and software problems on PCs.
- Troubleshoot client connectivity issues regarding the network and LAN/WAN.
- Address user questions.
- Perform basic network administration.
- 1-3 years desktop/SA support experience
- Requires exceptional organizational and communications skills (verbal and written), the ability to work independently, analytical skills and multi-tasking skills
- Exceptional customer service skills
- Ability to multitask in fast-paced, deadline driven environment
- strong problem solving and decision-making skills
- working weekends
- Experience level: Experienced
- Minimum 3 years of experience
- Education: High School
- Infrastructure
- Support
Vacancy expired!
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