• Find preferred job with Jobstinger
  • ID
    #7257561
  • Job type
    Contract
  • Salary
    USD $23 - 27 per hour 23 - 27 per hour
  • Source
    Randstad Corporate Services
  • Date
    2020-12-23
  • Deadline
    2021-02-21

Infrastructure Support

New York, Hauppauge, 11788 Hauppauge USA
 
Contract

job summary:

Description/Overview

Provide onsite end-to-end support for workstations, servers, network devices, voice/video systems, peripheral hardware and application software. Responsibilities include day-to-day break/fix support as well as identification, preliminary analysis and communication of chronic hardware/software issues to appropriate resolver groups. This role will interface with various client functional teams to resolve technology related issues.

Key Responsibilities:

Install software, configure computers and peripherals

  • Provide hands-on and technical support to client end users
  • Provide resolution and assistance to Windows 7/10 related problems
  • Network access troubleshooting and repair
  • Document and assign call tickets to related IT groups for further support
  • Install and repair faulty or damaged operating system software
  • Telephone support/troubleshoot hardware and software problems on PCs.
  • Troubleshoot client connectivity issues regarding the network and LAN/WAN.
  • Address user questions.
  • Perform basic network administration.

Qualifications:

  • 1-3 years desktop/SA support experience
  • Requires exceptional organizational and communications skills (verbal and written), the ability to work independently, analytical skills and multi-tasking skills
  • Exceptional customer service skills
  • Ability to multitask in fast-paced, deadline driven environment
  • strong problem solving and decision-making skills

location: HAUPPAUGE, New York

job type: Contract

salary: $23 - 27 per hour

work hours: 8am to 5pm

education: High School

responsibilities:

Description/Overview

Provide onsite end-to-end support for workstations, servers, network devices, voice/video systems, peripheral hardware and application software. Responsibilities include day-to-day break/fix support as well as identification, preliminary analysis and communication of chronic hardware/software issues to appropriate resolver groups. This role will interface with various client functional teams to resolve technology related issues.

Key Responsibilities:

Install software, configure computers and peripherals

  • Provide hands-on and technical support to client end users
  • Provide resolution and assistance to Windows 7/10 related problems
  • Network access troubleshooting and repair
  • Document and assign call tickets to related IT groups for further support
  • Install and repair faulty or damaged operating system software
  • Telephone support/troubleshoot hardware and software problems on PCs.
  • Troubleshoot client connectivity issues regarding the network and LAN/WAN.
  • Address user questions.
  • Perform basic network administration.

Qualifications:

  • 1-3 years desktop/SA support experience
  • Requires exceptional organizational and communications skills (verbal and written), the ability to work independently, analytical skills and multi-tasking skills
  • Exceptional customer service skills
  • Ability to multitask in fast-paced, deadline driven environment
  • strong problem solving and decision-making skills

The essential functions of this role include:
  • working weekends

qualifications:

  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: High School

skills:
  • Infrastructure
  • Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Report job

Related Jobs

Jobstinger