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  • ID
    #7269140
  • Job type
    Permanent
  • Salary
    USD $34.00 - $34.00 per annum 34.00 - 34.00 per annum
  • Source
    Volt Services Group
  • Date
    2020-12-23
  • Deadline
    2021-02-21

Vacancy expired!

Customer Support Engineer

SUMMARY: The primary responsibilities of this Customer Support Engineer position include, but are

not limited to, providing customer engineering support for prober systems.

RESPONSIBILITIES:

  • Install, repair, and maintain Probing Systems and related peripherals
  • Perform the installation of electrical, mechanical and communication interfaces between probers, manipulators, testers and network systems;
  • Perform PM on Probing Systems;
  • Perform basic prober repairs and communicate with the customer regarding status of installs/PM and repairs;
  • Communicate with customers regarding the current and future applications requirements and

coordinate this information with the application engineering department;

  • Understand and communicate information relating to customer device trends and test strategies;
  • Complete detailed Field Service Reports and submit to management in a timely manner;
  • Document issues that cannot be resolved immediately at the customer site by using appropriate
  • format
  • Learn how customer uses system in device development and manufacturing test to identify future enhancement opportunities;
  • Must be proficient in Microsoft Word, Excel, and Outlook.
  • Travel as required to perform these duties and to obtain training

EDUCATION and/or EXPERIENCE: BSME or BSEE with at least two years’ experience as a customer support engineer for prober or other similar test equipment; or an equivalent combination of the above education and experience.

VOLT is an equal opportunity employer

Vacancy expired!

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