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  • ID
    #22061202
  • Job type
    Permanent
  • Salary
    $52000.00 - $60000.00 per annum
  • Source
    Fast Tracking Solutions
  • Date
    2021-11-02
  • Deadline
    2021-12-31

IT Support Level 1/2

New York, Buffalo, 14202 Buffalo USA
 
Permanent

We have partnered with a well-established full-service Logistics organization in the Buffalo area on an IT Support role role. This is a family-owned business that brings a family-oriented mindset to their company and how they treat their employees. This is a great place to work, and the office is absolutely gorgeous. This IT Support professional is a customer service oriented technical role who provides support to the users in an efficient and accurate manner. This position is the front line to technology and provides basic technical assistance and basic problem resolution/support for all areas of the company. The goal of this person is to resolve user and customer issues where possible, and to act as the advocate for issues which must be escalated to other skilled staff. This is a direct hire role with good benefits. The qualifications will be posted below, if you feel you are qualified please submit your resume today!

Experience needed :

- 1 year of troubleshooting and assisting with user support issues

- SQL familiarity or experience is a real plus

- An eye for data analysis is a plus

- Familiarity with Microsoft Office products

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