Sr. Business Analyst

Greetings from Sligo Software Solutions, Inc. SLIGO is an Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Healthcare, and Government. This is Madhav from SLIGO. We have a urgent requirement for Sr. Business Analyst position with our client. Title : Sr. Business Analyst Location : Albany, New York Duration : 19 Months Client : NY State - New York State Education Department Client ID: HBITS-02-11021 Respond by: 12/22/20 Description Responsible for the analysis of current and planned business process recommendations of current and anticipated modifications to support implementation of a new case management system. Duties

• Oversee the development and implementation of an Organizational Change Management (OCM) Program
• Assist the OCM Team in the development of a Helpdesk solution, and oversee its implementation
• Assist the OCM Team in the development of a Knowledge Management solution, and oversee its implementation
• Conduct weekly/monthly meetings with stakeholders/subject matter experts to identify/prioritize/and plan for new change initiatives
• Brief Executive Team weekly/monthly on new and in-progress change initiatives
• Develop communications channels, and issue communications to the Project Team, Executives, Stakeholders, wider NYSED/ACCES-VR community, as necessary

• Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
• Experience (6+ Years)

• 60 Months of Experience in Change Management Solutions
• 24 Months of Experience in Helpdesk/Support Solutions
• 24 Months of Experience in Knowledge Management Solutions
• Bachelor's Degree
• Master's Degree Business Administration or Organizational Change Management
• Prosci Certified Change Practitioner
• Certified Change Management Professional
• Prosci and Change Management Professional Certifications