Customer Service Representative: hourly + incentive w/ Sign-on Bonus $

Wagner Mechanical is the oldest most trusted residential contractor in the metro area since 1928.

We are seeking highly motivated customer service professionals to join our team and help support our technicians and clients. Our customer service team assists our clients by answering inbound calls to schedule home service appointments, outbound calling to our clients to schedule membership services, and assists in maintaining client records within our CRM.

To maintain our high standards for our clients, we want to build up an exceptional group of people who have the desire to contribute their talents and abilities to forward our company's innovation. Individuals looking to continue their education and training to master their skills should apply.

Sign-on bonus available. Details upon interview

The Ideal candidate has:

Effective communication skills

Phone etiquette

Customer service experience

Enjoy working in a fast pace environment

Great problem solving skills

Team player with a winning attitude

Be available to work Monday through Friday

Skills and Qualifications

High school diploma or GED

Previous experience in a call center or customer support role

Strong active listening skill and verbal communication

Ability to manage time, and prioritize

Basic computer/ typing skills

We offer:

Hourly plus incentive based pay

Huge customer base for year-round work

No 24/7 On call. Home for dinner every night!

Continuous training provided and paid for by the company

401K with company matching

Paid Company Holidays, Personal Holidays and Vacation time off with tenure

Medical, Dental, Vision, Disability, Legal

Company paid Life Insurance

Willing to train highly motivated individuals