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  1. Jobstinger
  2. New Jersey
  3. Newark
  4. Technical support
  5. Desktop Support Engineer
  • ID
    #13103654
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    The Execu|Search Group
  • Date
    2021-04-28
  • Deadline
    2021-06-27

Desktop Support Engineer

 New Jersey, Newark, 07101 Newark USA
 
Contract

Vacancy expired!

We are looking for a qualified

Desktop Support Engineer who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. The Desktop Support Engineer will support laptops, PC’s, software applications, printers, mobile devices, telephones, projectors, user accounts, network access, and setting up new employees. The ideal candidate will also manage certain IT related projects. The candidate must work nights and weekends.Responsibilities
  • Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.
  • Install hardware and software on workstations.
  • Set up and maintain network and telecommunications systems.
  • Troubleshoot LAN, server, WiFi and connectivity issues.
  • Utilize ticketing system, when necessary.
  • Manage Windows Active Directory and Exchange.
  • Re-image computers, perform data migrations and restorations.
  • Work closely with other IT employees on system maintenance and configuration projects.
  • Work closely with other SLA employees on interdepartmental projects.
  • Maintain accurate asset management records.
  • Work with vendors and manufacturers on repair and maintenance of IT equipment.
  • Night and Weekend shifts are required for this position.
Requirements
  • 4-6 years desktop support experience.
  • Ability to help employees solve hardware and software problems.
  • Experience with Windows Active Directory & Office 365.
  • Experience troubleshooting network issues in large office setups.
  • Experience supporting and troubleshooting printer systems.
  • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
  • Strong customer service and communication skills.
  • Experience with a scripting language preferred.

Vacancy expired!

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