-
ID
#12280214 -
Job type
Part-time -
Salary
$13-$15 per hour -
Source
New Jersey -
Date
2021-04-01 -
Deadline
2021-05-31
Retail Sales Associate @ Harley-Davidson
New Jersey, Jersey shore 00000 Jersey shore USAVacancy expired!
Job Description
Summary Description
Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Result Areas
· Customer Service
· Retail Sales of General Merchandise
Major Duties and Responsibilities
1)Customer Service
· Provide excellent customer service to all of the dealership’s customers.
· Greet customers immediately, in a courteous and friendly manner.
· Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
· Handle telephone transactions quickly, and courteously.
· Point out any sales, specials, or new merchandise to customers.
· Assist customers with their selection of merchandise and offer an additional product that compliments the purchase.
· Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
· Notify customers when special orders or back-ordered items are received.
· Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
2)Retail Sales of General Merchandise
· Provide prompt and accurate service at the cash register.
· Assist the General Merchandise Manager with attaining retail sales plans in General Merchandise.
· Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for the showroom floor.
· Conduct or participate in a periodic physical inventory of all merchandise (counts, reports etc.)
· Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
· Create well-organized presentations, which appeal to our customers.
· Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
· Continuously maintain showroom product availability by stocking shelves and displays.
· Maintain update customer mailing lists.
· Attend training sessions to keep current with merchandising & inventory control issues
3)Other Duties
· As assigned.
Supervisory Responsibilities
· No Supervisory Responsibilities
Commitments
· Treat all employees and customers fairly, courteously, and with dignity.
· Be prompt and available for flexible scheduling.
· Demonstrate professionalism in providing customer service.
· Attend online training sessions within Harley-Davidson University to keep current in General Merchandise.
· Accept direction, follow instructions, and work well with others.
Qualifications & Job Requirements
· Must have the ability to get along with a broad customer base.
· Schooling or experience in merchandising and retail sales preferred.
· Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Physical Demands
· Must have the ability to stand and walk the sales floor for most of the day.
· Frequently required to bend, stoop, crouch, reach, and lift 30lb. of merchandise.
Working Conditions
· Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
Vacancy expired!