HOST/HOSTESS - New Outlet

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible

Maintain a professional and positive attitude at all times

Maintain complete knowledge of the menu offerings

Escort guest to their table

Communicate clearly to management and other host to ensure that the restaurant operates efficiently

Thank guests with genuine appreciation and provide a fond farewell

Answer restaurant telephone courteously and efficiently

Speak to guests and co-workers using clear, appropriate and professional language

Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings

Notify management of maintenance repair issues

Complete any additional reasonable requests by management

Rotate seating to ensure even workloads while using technology (Computers, iPads, etc.)

Minimum six (6) months of related experience required

Able to work a varied work schedule to include nights, weekends, and holidays.

Must have excellent communication skills.

Be flexible and adaptable to change.

Requisition Number: 2021-19398 External Company Name: Hard Rock Cafe International (USA), Inc. External Company URL: www.hardrock.com Street: 1000 Boardwalk