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    Monro Muffler/Brake
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Job Description

Job Summary:
The Master Data Management Analyst is responsible for design, implementation and support of MDM process and tools. This position will collaborate with business partners to translate business requirements into technical specifications and to develop logical business processes and solution design.

Essential Functions:

  • Serve as the main technical point of contact for customer, product, employee, and location master data

  • Manage and drive responsibilities related to master data activities in consultation with business partners

  • Participate in the MDM tool evaluation

  • Work to streamline data from Monro’s source systems to perform data sync processes

  • Develop, update and maintain procedures, tools, and metrics for the master data management processes

  • Create and maintain governing policies around master data; monitor and ensure that Monro’s master data business rules, policies and procedures are adhered to

  • Perform user acceptance testing on defect resolution and enhancements

  • Identify areas for data quality improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

  • Align data management processes in Monro’s value chains and process areas

  • Support improvement projects from data perspective; support special projects as needed

  • Automate activities where possible

  • Mentor and develop direct reports and collaborators embedded in business teams such as embedded functional MDM specialist, information architects, and data stewards

  • Work closely with business leaders to elicit business objectives and provide best solutions utilizing strong team collaboration across Business / IT / 3rd Party Partners

  • Perform other duties as assigned

Management Responsibility:

The Master Data Management Analyst is an individual contributor to the team and operates under the direction of the Director, Data Management & Analytics


Education and Experience:

Bachelor’s degree in Information Technology, Business Administration, Computer Science or related field with a minimum of 3 years Master Data Management experience, or the equivalent combination of education and experience. Master’s degree preferred

Knowledge & Skills

  • Possess a thorough understanding of solution design/implementation which include:

  • Master Data Management

  • MDM Tool implementation

  • Strong knowledge of databases, SQL, programming

  • ETL Development/Architecture

  • Software development in .NET, SQL Server & Java

  • AWS

  • Working knowledge of AS400 is a plus

  • Knowledge of statistics and experience using statistical/data science packages for analyzing datasets

  • Adept at queries, visualization and presenting findings

  • Excellent verbal and written communication and interpersonal skills

  • Excellent organizational and time management skills with the ability to manage multiple initiatives in a fast-paced environment and change focus quickly to meet established deadlines

  • Ability to take initiative in problem solving and recommend technological best practices

  • Proven experience integrating with multiple disparate technologies

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Work Environment & Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines. Position requires prolonged periods of sitting/standing at a desk and working on a computer.

Additional Information


  • Health Insurance
  • Dental Insurance
  • 401K Retirement Plan with Company Match
  • Paid vacation
  • Paid Holidays
  • Career Development
  • Employee Discounts

Your next Destination!

Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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