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  • ID
    #46452059
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    First Citizens Bank
  • Date
    2022-10-13
  • Deadline
    2022-12-11
 
Permanent

Vacancy expired!

Overview

  • This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.
Remote candidates may be considered Responsibilities

  • Develop and drive our strategic initiatives to support the continued growth and success of our application development portfolio
  • Establish and maintain effective user relations, confidence and service levels
  • Develop and maintain an understanding of the user business operating environment, and provide consultation with users on automated solutions for business needs
  • Responsible for working with the business in gathering business requirements to document new software enhancements to existing applications
  • Develop user requirements into technical requirements to be handed over to development team
  • Coordinate and respond to requests for changes from original specifications
  • Prepare technical reports, business correspondence and procedural manuals
  • Mentor & coach peers and other teammates
Qualifications

    Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
  • Experience in systems analysis in the financial services industry, preferably with leasing experience
  • Have the ability to concisely and efficiently consolidate business user needs into requirements documentation
  • Have the technical expertise to structure recommendations for configuration of the receivable system
  • Excellent written and verbal communication skills are a must. These skills will be leveraged both in terms of understanding and interpreting business needs, as well as resolving these needs into clearly defined problem statements and solutions.
  • A demonstrated aptitude for problem solving, for solution creation and generation of valued added contributions to the business are a must have in this role.
  • Sufficient technical knowledge in the IT field to enable them to successfully communicate requirements and solutions in a structured manner to development professionals.
  • Must have Salesforce experience. Experience with SQL query desired.
  • Strong interpersonal and communication skills with demonstrated ability to work within a team environment
  • Agile experience & certification is a plus, not required
  • Infolease or a similar Leasing system experience will be a bonus
  • Hands on experience or knowledge of Confluence, Azure Dev Ops
  • Hands on experience or knowledge of MS Project, SharePoint, MS Office (Word, Excel PowerPoint)

Responsibilities:
  • Develop and drive our strategic initiatives to support the continued growth and success of our application development portfolio
  • Establish and maintain effective user relations, confidence and service levels
  • Develop and maintain an understanding of the user business operating environment, and provide consultation with users on automated solutions for business needs
  • Responsible for working with the business in gathering business requirements to document new software enhancements to existing applications
  • Develop user requirements into technical requirements to be handed over to development team
  • Coordinate and respond to requests for changes from original specifications
  • Prepare technical reports, business correspondence and procedural manuals
  • Mentor & coach peers and other teammates

Qualifications:
    Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
  • Experience in systems analysis in the financial services industry, preferably with leasing experience
  • Have the ability to concisely and efficiently consolidate business user needs into requirements documentation
  • Have the technical expertise to structure recommendations for configuration of the receivable system
  • Excellent written and verbal communication skills are a must. These skills will be leveraged both in terms of understanding and interpreting business needs, as well as resolving these needs into clearly defined problem statements and solutions.
  • A demonstrated aptitude for problem solving, for solution creation and generation of valued added contributions to the business are a must have in this role.
  • Sufficient technical knowledge in the IT field to enable them to successfully communicate requirements and solutions in a structured manner to development professionals.
  • Must have Salesforce experience. Experience with SQL query desired.
  • Strong interpersonal and communication skills with demonstrated ability to work within a team environment
  • Agile experience & certification is a plus, not required
  • Infolease or a similar Leasing system experience will be a bonus
  • Hands on experience or knowledge of Confluence, Azure Dev Ops
  • Hands on experience or knowledge of MS Project, SharePoint, MS Office (Word, Excel PowerPoint)

Vacancy expired!

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