-
ID
#25006492 -
Job type
WAH -
Salary
TBD -
Source
SYKES -
Date
2021-12-17 -
Deadline
2022-02-15
Customer Service Representative - Diabetes
New Hampshire, Keene, 03431 Keene USAWAH
Vacancy expired!
Job description
Customer Service Agent - DiabetesYour interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Are you familiar with Diabetes and want to help make a difference in the lives of people living with Diabetes? SYKES has a full-time, remote position providing phone support to customers with their Diabetes products. Agents who are successful in this role are empathetic, helpful, and resourceful, and typically have some healthcare industry experience, although it's not required.Work with us and you'll enjoy:- Full time positions
- $13/hr pay
- 100% Paid Training
- Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
- Opportunities for advancement and professional development
- Personal benefits of working from home including saving time, money, and the environment
- Computer provided (you will need to provide the monitor and headset)
- Knowledge of diabetes and diabetes products, either through personal experience or professionally
- An excellent written and verbal communicator who likes to solve problems and connect with people via phone
- Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
- Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
- Multitasking ability - able to input data or research information while on the phone with the caller, able to talk and type a must
- History of on-time attendance at previous job
- High School Diploma or GED (minimum)
- Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest!)
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